VAQUANTECH repaired devices are 100% traceable to the RMA of the exact device received that ensures every device is quickly processed and your customers get the turn-around time they expect. We protect your customers and you, by ensuring the correct device is returned in acceptable condition and in the proper packaging.

Whether your customer’s return is generated online, in a store or over the phone, VAQUANTECH has the knowledge, technology, processes and team to retrieve, receive and adequately process every order.

VAQUANTECH is a partner thriving in process automation and control, enabling the system to help drive proper activity and ensuring that our employees are completely prepared to deliver satisfaction to the end-user of every device we touch. Even the simplest software upgrade or cosmetic refurbishment needs to be performed with precision and quality. From capturing failure codes to part consumption to screw torque, there are hundreds to thousands of potential points of failure in a repair event.

Same-day shipment - Consolidating shipments - Extended cut-off - NO PROBLEM! In today’s economy, your customer expects quick delivery and full visibility, tracking every step of the process. Getting the order right and shipping it on time has become table stakes. VAQUANTECH has the technology, processes, and team to pick, kit, and ship any order within the defined shipping window.

End to End vision of reverse logistics is the dream of every executive responsible for the service of a brand, product, or network. VAQUANTECH enables it's customers to see stock levels throughout the network locations, WIP levels at all depots globally, and turn-around time for critical repair and deployment activities. Through intelligent IT design and processes, VAQUANTECH will keep you informed in the medium you require (dashboards, reports, and critical alerts) to keep you in control of the network.

The VAQUANTECH team excels in protecting and managing your physical assets. From the most stringent security or environmental requirements to best in class inventory control processes, we have the experience, processes, and technology to ensure your assets are ready to use when you need them.

VAQUANTECH has experienced team to handle field services, be it the asset operating in field with stringent up-time requirements or be it the end users who expect smart and quality services from a brand like yours. Our solutions are enabled by real time tracking of services by our engineers in the field with collecting consumer feedback for each point of the services delivered.

VAQUANTECH's distribution solutions establishes smooth cycle to maximize service coverages across geographies with minimized spare inventory. We smartly analyze the consumption & failure patterns to optimize the spare inventory and it's distribution network.

We apply LEAN analysis & Six Sigma principals while solving a process problem. Bottlenecks in manufacturing set ups, difficulties in financial management, Burdens of poor data visibility or spinning off the less critical work, our solutions bring efficiency, proactiveness & transparency in the whole process which sets the further path of continuous improvement. Our IOT solutions work to magical predictions and proactiveness in process management.

Outsourcing a service operation to a partner often means also entrusting that same partner to manage the supply chain for that operation. VAQUANTECH has team of supply chain professionals who utilize well-honed tools and technology to overcome the challenges of parts planning, procurement, and logistics every day.

If you’re a product company, readying your product for mass-market installation and ensuring effective maintenance, new tech roll out and tech support needs to be effective with a limited impact on your design team. VAQUANTECH team with extensive experience will support you in your journey, offering end to end lifecycle services.